313@Somerset

GREEN BUSINESS IS GOOD BUSINESS

Building a new shopping mall is never an easy assignment. Positioning of the anchor stores and making sure that pedestrian traffic flows evenly through all retail outlets are just some of the considerations. But these days, environmental responsibility is just as important.

Description

The construction of 313@somerset, a premier retail shopping mall in Singapore, was on a fast track from the beginning. The mall has eight floors in total and accommodates 177 retail outlets. Easy access is possible from the basement level, which has a direct link to the Somerset MRT metro station. 313@somerset, managed by Lend Lease, was planned and built with people flow clearly in mind. KONE carried out a comprehensive traffic planning analysis to determine the optimal number of elevators and escalators to effectively cater to the needs of shoppers. However, actual construction of the shopping mall required a bit more planning. Not only did the Stamford Canal run through the core of the property; but the local metro station was open during the entire construction process, moving approximately 55,000 commuters per day, all walking past the construction site.

#Asia
#Elevators
#Escalators & Autowalks
#Green certified
#Maintenance
#New equipment
#Retail

Building facts

Completed: December 2009
Floors: 8 retail levels
Outlets: 177
Size: 27,313 square meters of retail offer

KONE solutions

10 KONE MonoSpace® elevators
43 KONE TravelMaster™ escalators
4 KONE EcoMaster™ escalators
KONE Care™ Maintenance Service

CHALLENGES	SOLUTIONS
To take full control and responsibility of all equipment installations as opposed to being a basic maintenance provider handling service	24/7 first and second line call out support on site for all types of equipment, and when needed, off-site second line support for equipment other than elevators and escalators Complete open book policy with customer with regular short and long-term planning Single line of communication to Schiphol management through account management structure with tightly integrated site manager and project leaders

CHALLENGES

SOLUTIONS

To take full control and responsibility of all equipment installations as opposed to being a basic maintenance provider handling service

24/7 first and second line call out support on site for all types of equipment, and when needed, off-site second line support for equipment other than elevators and escalators
Complete open book policy with customer with regular short and long-term planning
Single line of communication to Schiphol management through account management structure with tightly integrated site manager and project leaders